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We want to make sure you are happy with your que Bottle. If for some reason you would like to return it, a refund can be issued within 30 days of purchase. Returned items must be in new and unused condition with original packaging. Shipping and handling charges are nonrefundable. To return, please email with your original order number in the subject line.



We understand accidents happen. If you’ve damaged your que Bottle within 60 days of purchase, please email with a photo of the damaged part and let us know how it was damaged. After you send us the damaged bottle, we will send you a new one. You cover shipping and handling fees and we’ll cover the replacement. Limited to one que Bottle per customer.



Lifetime Warranty: que Bottle proudly offers our customers LIFETIME WARRANTY. If your que Bottle ever breaks due to manufacturing defect, we will send you a replacement free of charge. We will make sure your replacement is all good!