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RETURNS & REFUNDS.


Return

 

We want to make sure you are happy with your que Bottle. If for some reason you would like to return it, a refund can be issued within 30 days of purchase. Returned items must be in new and unused condition with original packaging. Shipping and handling charges are nonrefundable. To return, please email hi@quebottle.com with your original order number in the subject line.

 

Replacement

We understand accidents happen. If you’ve damaged your que Bottle within 60 days of purchase, please email hi@quebottle.com with a photo of the damaged part and let us know how it was damaged. After you send us the damaged bottle, we will send you a new one. You cover shipping and handling fees and we’ll cover the replacement. Limited to one que Bottle per customer.

 

Warranty

Lifetime Warranty: que Bottle proudly offers our customers LIFETIME WARRANTY. If your que Bottle ever breaks due to manufacturing defect, we will send you a replacement free of charge. We will make sure your replacement is all good!