Have questions? We are here to help!

que Bottles were so named because they collapse into a cube size and they are cute. Our middle name is “qute”!

There is no plastic in que Bottle, so it's 100% plastic-free. The body of the bottle is made of FDA/LFGB approved food grade silicone, which is non-toxic and BPA free. The cap is made of 18/8 food-grade stainless steel. Everything is 100% safe to use, rest assured.

Yes, silicone is safe for hot liquids up to 450°F (230°C). No burning, no melting. But we do not recommend using it for liquid temperatures higher than 140°F (60°C) to avoid burning your hand while holding it.

The que Bottle is made from silicone, which is a material rated for very low and very high temperatures. That said, water expands when frozen, so you shouldn’t fill your que Bottle completely when you freeze it. You can also fit ice cubes into your que Bottle with its wide mouth opening!

The silicone in the bottle is microwave safe, but the stainless steel in the cap and embedded mouth piece are NOT. Don’t put your que Bottle in the microwave (unless you want a free light show!)

que Bottles are not designed to insulate liquids, hot or cold. However, they will still keep your drinks warm or cool for longer than average.

Our 20 fl oz bottle is 4.8’’ x 2.8’’x 2.8’’ collapsed and 8.4’’x2.8’’x2.8’’ expanded, weighing about 6 oz.

Our 12 fl oz bottle is: 4.0’’ x 2.6’’x 2.6’’ collapsed and 6.8’’x2.6’’x2.6’’ expanded, weighing about 5 oz.

que Bottles come in two capacity sizes. Our small holds 12 fl oz (355 ml) expanded and 5 fl oz (150ml) collapsed. Perfect for kids and short walks. Our larger bottle holds 20oz (600 ml) expanded, 8 fl oz (235 ml) collapsed. A bit more than your standard water bottle, but way cooler than standard.

Yes, both sizes will fit in any standard cupholder, expanded or collapsed. Feel free to put it in your car, on your bike, and of course in the smallest purse or travel bag you have!

Silicone as a material does not have any open pores that can harbor bacteria. On top of that, you can also wash your bottle in the dishwasher. It's completely safe!

You've finally got your que Bottle, but don't forget to do a first time cleaning! We know you're excited to start using your que Bottle, but your water is only as fresh as its bottle! No other prep required.

que Bottle is completely dishwasher safe, so you can easily clean the bottle and cap using a dishwasher. Otherwise, you can stick it in boiling water (cap off) to deep clean for 15 minutes. The silicone material is non-porous so the inside should not get too dirty, no matter the beverage!

que Bottle is a travel bottle, so it's ready to adventure when you are! Wear-and-tear from heat, cold, or impact will not affect que Bottle like conventional water bottles. The only thing you need to keep your que Bottle safe from are sharp objects. The material is not cut-resistant, but neither are you, so keep the knives, scissors, and pointy-things away!

No, there won’t be any damage caused by frequent collapsing and expanding because silicone is an extremely flexible material. Although we haven’t done a specific test to get the exact number of times, we have a pretty good feeling that it’s going to be in the million range.

Yes, silicone and stainless steel in the bottle are both recyclable at special facilities. Let us know if you need help!

Use your que Bottle like any other water bottle, but don't forget that it's a collapsible travel bottle! Make sure to loosen the airtight cap before expanding or collapsing the bottle so it has room to breathe. You should also hold your que Bottle by the firm neck while closing and opening to maintain its natural shape while sealed 

Our online store currently only ships within the US and Canada. However, if you’re lucky, you might find us at the most fashionable and travel friendly shops in your country. Also keep an eye out for our limited time pop-up shops!

We process and ship out your order within 1 business day so that you can get your que Bottle as fast as possible! Delivery should take between 1 to 4 business days depending on where you are located. Get ready to take it with you!

You will automatically receive an email with tracking information from our delivery service after we process your order. Make sure to keep an eye out for this email if you really can't wait for your que Bottle!

Please see our return policy by clicking HERE

We are constantly designing new colors and products. If you have an idea or color suggestion, email us at hi@quebottle.com

We love seeing how you use your que Bottle! Send your que Bottle photos to hi@quebottle.com or follow and tag us on Instagram (@quebottle)

Give your que Bottle a deep clean before first use. que Bottle’s silicone material can take up to 450 F so the best way to clean is with boiling. Just boil your bottle without cap in water for 15 minutes and your que Bottle will be ready to go!

que Bottle is collapsible and softer than other bottles, so please avoid any squeezing and hold the bottle neck when you tighten the cap to ensure the bottle is sealed properly with enough air and prevent any leaking.

If you have any questions, please don’t hesitate to let us know!